We completely understand – we change our minds too! While we wish we could, once an order has been placed we are unable to change or cancel it. We hope to offer a cancellation window in the future.

If the item(s) don’t work out for you, please contact us using this contact form.

All our products are genuine and come from the manufacturers or certified suppliers. We do not sell used or counterfeit products.

We accept all major credit cards and PayPal. Cash on delivery is not available.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just get in touch with us using the contact form below and we’ll guide you through the process.

Yes, we ship worldwide. Shipping costs apply and are added at checkout. We run discounts and promotions throughout the year, so stay tuned for exclusive deals.

Please allow 1–2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible, but please bear in mind that we are a small team of real people, so the occasional delay can happen.

Once your order has been placed, you will receive a confirmation email letting you know that our fulfillment team has received it. Once your order has been shipped, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Shipping times depend on your location. Deliveries within Europe usually take 3–6 business days. Overseas deliveries can take anywhere from 7 to 16 days. You can also choose DHL Express for expedited delivery in 2–3 days. Delivery details will be provided in your confirmation email.

We use all major national postal carriers, such as USPS, Canada Post, Australia Post, Deutsche Post and others. For expedited delivery we use DHL Worldwide Express. In Europe, we use fast local courier partners such as DPD, local DHL or GLS. You’ll be asked to select a delivery method at checkout.